We hold all the required insurance policies and licenses to carry out our activity. You are covered and safe with us. Travel Agency License Number: I-Av-0004185.1

Active Tourism License Number: TA-4-0026050.36

Online Complaint Forms

TA-4-0026050
REGISTRATION NUMBER: TA-4-0026050
TRADE NAME: MAYAMTRAVEL.COM
ADDRESS: LOS TARAJALES
MAYAMTRAVEL.COM

By scanning the above QR code on your electronic device, you will be redirected to the Electronic Office of the Government of the Canary Islands to complete the electronic complaint form.

You must provide any evidence or information that may contribute to a better assessment of the facts subject to the complaint. In all cases, when the complaint concerns pricing, the invoice must be attached in electronic format (accepted formats: PDF, JPG, PNG or TIFF).

If you do not have electronic means or an identification system accepted by the Electronic Office of the Government of the Canary Islands, you must use the printed complaint form. You can check the accepted identification systems at the aforementioned Electronic Office of the Government of the Canary Islands:
https://sede.gobiernodecanarias.org/sede/.

Physical complaint forms are available from Monday to Friday, from 9:00 a.m. to 6:00 p.m., at:

Calle Los Tarajales s/n, Block 19, 3rd Floor Left
San Cristóbal de La Laguna
38108
Santa Cruz de Tenerife

Insurance and Licenses

There is no greater peace of mind than doing things properly.

We are a licensed travel agency: I-Av-0004185.1

We hold all the necessary insurance policies and coverage for your peace of mind.

Thank you for trusting us!!