Ancor Robaina Estévez, as the owner of this website, sets out in this Privacy Policy the conditions and terms in accordance with the current regulations on the Protection of Personal Data (General Data Protection Regulation – GDPR) to ensure proper use and confidentiality in the processing of personal data.

This Privacy Policy may change over time due to possible legislative developments, case law, or criteria followed by the Spanish Data Protection Agency and/or the competent authority at any given time. For this reason, Ancor Robaina Estévez reserves the right to modify it in order to adapt it to legislative or case law developments that are in force at the time the website is accessed.

Who is responsible for processing your data?

Identity
Name: Ancor Robaina Estévez
Tax ID (NIF): 7856658P

Contact Details
Urbanización El Cardonal
Block 19, 3rd Floor Left
38108 San Cristóbal de La Laguna
Canary Islands
SPAIN
E-mail: enjoy@toursahoy.com

For what purpose do we process your personal data?

The data provided will be used exclusively for the specific purposes for which the user has completed the relevant form: to manage user registration or to identify the sender of data submitted through any form.

Under no circumstances will the data be used to create profiles or to make automated decisions.

How long will we retain your data?

Our website is not a vehicle for the management or transmission of personal data. Nevertheless, our email service stores communications received via web forms for five years.

The sole purpose of this activity is to better serve our user community.

To which recipients will your data be disclosed?

The data you provide is used strictly to maintain and manage our educational and/or administrative relationship with you. Ancor Robaina Estévez will not disclose the personal information you provide on this website to third parties, except when disclosure is required by applicable law, by court order, or by a competent authority, as well as when it is logically necessary to communicate essential data for the provision of administrative and academic services.

What are your rights when you provide us with your data?

You have the right to obtain confirmation as to whether or not Ancor Robaina Estévez is processing personal data concerning you.

As a data subject, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Under certain circumstances, you may request the restriction of the processing of your data, in which case we will only retain it for the exercise or defense of legal claims.

Under certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. Ancor Robaina Estévez will cease processing the data, except for compelling legitimate grounds, or for the exercise or defense of possible legal claims.

The right to data portability is an advanced form of the right of access, whereby you may request a copy of your personal data that is subject to automated processing. The copy will be provided to you in a portable format.

How can I exercise my rights?

Send us an email to the contact address indicated above, including valid proof of your identity. We will respond by the same means.

You may also send us a registered letter to the postal address indicated above. In this case, we will respond by postal mail.

Where can I lodge a complaint if I am not satisfied?

You may file a complaint with the Spanish Data Protection Agency, especially if you have not obtained satisfaction in the exercise of your rights.

If you wish to lodge a complaint with the Agency so that it may safeguard your rights vis-à-vis the data controller, the Agency’s Electronic Office offers several options to submit your request.